National Account Manager – Educational Market

We are looking for an Education UK Key Account Manager to join our client’s Sales team!

You are confident in managing a portfolio of education customers and supporting the Education Sales & Development Director in the development our education channels. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role.  A previous experience with education accounts, national and international accounts is required. You will constantly strive to provide excellent customer care, innovative and relevant development ideas and business reviews. You will be an ambassador of our brands in the UK: Daler-Rowney, Scola, Fadeless, Bordette, Lyra, Giotto, DAS covering the following categories: papers, paints, coloured pencils and felt tip pens, modelling clay, accessories…


Your duties will consist of:

  • Building sustainable relationships with new and existing customers of trust through open and interactive communication.
  • Identifying new customers and developing them.
  • Meeting customers to deliver impactful insight & analysis and preparing effectively for meetings.
  • Acquiring a thorough understanding of key customer needs and requirements.
  • Ensuring the correct products and services are delivered to customers in a timely manner.
  • Serving as the link of communication between key customers and internal teams to work cross functionally with supply chain, marketing, and finance.
  • Resolving any issues and problems faced by customers and deal with complaints to maintain trust.
  • Collecting and analysing sales and epos data to learn more about consumer trends and maximise opportunities and identify any challenges.
  • Effectively managing internal systems and documents to ensure we meet audit requirements.
  • Planning and forecasting to support buyers on delivering growth.
  • Planning promotions to raise brand awareness and drive more sales whilst maximising investment to ensure a profitable return.
  • Achieving agreed sales and margin targets to drive market share and maximise profitability.
  • Negotiating customer pricing and trading terms and review ongoing in line with changing market conditions that impact costs.

This list is not exhaustive…

Full time | Competitive Salary dependent on experience plus bonus scheme offered


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