IT Business Support

Job Code KD/J169
Job Title IT Business Support
Location Newcastle under Lyme, Staffordshire
Type of contract Permanent
Job Description

My client is looking for candidate with strong CRM experience to join their busy IT team.


This is a very varied role where no two days are the same.  The successful candidate will be involved in database administration; preparing and presenting report analysis; project work; support for UK and US users; analysis work using Power BI and more!


Personal skills and experience required for the IT Business Support role:

  • Strong CRM experience is essential
  • Previous experience working in an IT support role (at 2nd or 3rd level) is essential
  • SQL database management experience would be beneficial
  • SSRS reporting tools
  • Microsoft Power BI
  • Microsoft 365


In addition, candidates will need to demonstrate a real eagerness to learn and further develop their skills.  Strong communication skills are essential, supporting users locally and remotely.  The ability to follow processes is a must along with the ability to help create new ones when required.


In addition my client offers a competitive salary, excellent working environment, onsite parking and 20 days holiday + bank holidays.

Tags: IT Business Support / Newcastle under Lyme, Staffordshire / £30001 - £35000  /Permanent / Commercial.


Agent's Name Karen Dennis
Agent's phone

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