Internal Account Manager – CW5

£19,000 - £25,000 per annum
CW5 - Nantwich


Claire Pierce
01270 629090

Absolute Commercial are currently recruiting for an experienced Internal Account Manager with order processing experience to build strong relationships with accounts in the region.

  • The role involves processing orders efficiently and accurately, increasing sales, negotiating on price sensitive product ranges and creating consistent contact with customers.
  • Create strong relationships between the region’s customers, external and internal sales teams.
  • The day-to-day duties of the role as well as dealing with a high volume of inbound calls and emails is to manage a number of key accounts in conjunction with the area sales manager.
  • Dealing with a variety of enquiries on the phone whether orders, price enquiries or product availability, requests for proof of delivery and information about delivery timescales.
  • To negotiate with highlighted accounts on price sensitive products
  • Inputting faxed and emailed orders.
  • Releasing of back orders when allocated.
  • Recognising opportunities within your accounts, where we are currently not getting the business.
  • Dealing with website enquiries as required.
  • Selling promotions as and when if appropriate
  • Negotiating and applying new discounts in conjunction with the external sales person for business we are not achieving
  • Arranging new price list to be sent by email (excel or PDF).
  • Promoting web ordering
  • Recognising improvements that can be made at the customers end such as incorrect prices, product codes, box quantities, etc.

Skills Required

  • Minimum of 1 year’s office experience in a fast paced environment.
  • Confident & outgoing personality
  • High level of communication skills
  • Ability to learn and deal with a high volume of part numbers.
  • Good IT skills
  • Good commercial awareness of opportunities
  • Ability to work as a team and help their colleagues when required.
  • Excellent product knowledge in time with training provided.

The role is Monday – Friday – Office Hours

If you feel that you have the experience and characteristics required for this role please don’t hesitate to apply.

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