ECommerce Manager

Job Code KB/ECM/HH
Job Title ECommerce Manager
Location Hemel Hempstead
Salary £60,000
Type of contract Permanent
Job Description

An exciting opportunity has arisen for you to join as eCommerce Manager; a high profile position reporting directly to the Sales Director. This role will lead the strategy to grow exponentially with our pureplay eCommerce accounts (Amazon & Ocado), will work alongside colleagues on online execution with our key ‘brick & click’ retailers and act as the eCommerce champion across the wider business. As part of this exciting role you will also be looking at new/currently unexploited growth opportunities in the short, mid and longer term and able to tap into our global digital innovation and transformation platform as well as the new Laundry & Home Care Global Customer & Digital Strategy unit. This is a fantastic opportunity to take real ownership over the eCommerce channel and satisfy an incurable entrepreneurial flair.


The key challenges will include:


  • Set, lead and implement the eCommerce strategy to over-deliver with pureplay eCommerce accounts within agreed budgets and strategic guidelines.
  • Deliver against budget, net sales and profitability targets.
  • Work alongside colleagues to drive online execution excellence with our key ‘brick & click’ retailers.
  • Work closely with Trade Marketing to guide pureplay accounts media, content, merchandising and assortment strategy to achieve ‘Shelf Excellence’.
  • To be a driving force in upskilling Laundry and Homecare colleagues across sales and marketing in eCommerce.
  • Drawing best practice from the global network to the benefit of the UK execution and championing UK eCommerce whilst sharing best practice results and insights.
  • Become an ‘expert’ of the categories in which we operate, able to identify appropriate opportunities for new business and be able to sell Laundry and Homecare to new customers.
  • To leverage insight from other business units, countries and your own research/analysis to identify opportunities.
  • Exceed expectations and make things happen, ensuring we outperform the market and customer growth.




  • Demonstrable success in eCommerce National Account Management or Direct to consumer eCommerce role – Amazon experience required
  • In depth understanding of the online customer journey for pureplayers
  • Understanding of how to maximise the Amazon opportunity and drive channel profitability for Henkel
  • A strategic thinker, with strengths in planning and forecasting
  • Ability to influence at all levels and effectively educate on eCommerce to all understanding levels
  • Fully experienced in all aspects of P&L management.
  • Prior experience working with tracking agencies such as BrandView, Clavis, ChannelAdvisor, Profitero.

Tags: ECommerce Manager / Hemel Hempstead / £50001 - £150000  /Permanent / Commercial.


Agent's Name Karen Blondel
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