Customer Service / Order Processor

Job Code J205CPa
Job Title Customer Service / Order Processor
Location Nantwich, Cheshire
Salary £18,500
Type of contract Permanent
Job Description

Meadowbank Associates are currently recruiting for acandidate with experience in Customer Service and order processing. The ideal candidate will enjoy building strong relationships with accounts in the region they are allocated. The roles aims are to increase sales, negotiate on price sensitive product ranges and create consistent and continuity of contact.


Range of Responsibilities

  • Create strong relationships between the regions customers and sales teams.
  • The day to day duties of the role is to manage a number of key accounts in conjunction with the area sales manager.
  • To negotiate with highlighted accounts on price sensitive products
  • Inputting faxed, emailed and web orders for your region
  • Releasing of back orders when allocated
  • Recognising opportunities within your accounts, where we are currently not getting the business.
  • Selling promotions as and when if appropriate
  • Negotiating and applying new discounts in conjunction with the RBC for business we are not achieving
  • Arranging new price list to be sent by email (excel or PDF), post but to promote the use of our web services
  • Promoting web ordering
  • Recognising improvements that can be made at the customers end such as incorrect prices, product codes, box quantities, etc.


Skills Required

  • Confident & outgoing personality
  • High level of communication skills
  • Ability to learn and deal with a high volume of part numbers
  • Good IT skills
  • Good commercial awareness of opportunities
  • Ability to work as a team and help their colleagues when required

Excellent product knowledge in time with training provided


If you believe you have the experience for this role please send your CV and introduction to or call Claire on 01270 629090 to discuss further.

Tags: Customer Service / Order Processor / Nantwich, Cheshire / Up to £20000  /Permanent / Commercial.


Agent's Name Claire Pierce
Agent's phone

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