Customer Service Investigation Analyst

Job Code SD:AP:CS
Job Title Customer Service Investigation Analyst
Location Crewe
Salary £18,900
Type of contract Fixed Term Contract
Job Description

Are you an excellent communicator with a strong background in Customer Service? Do you have experience with CRM systems and SAP? If so, we want to hear from you TODAY!


Our client based on the outskirts of Crewe are currently recruiting for a personable and professional individual to join their Cylinder Tracking Team. The role comes with an immediate start date for the successful applicant.


The role:


  • Processing data in SAP and running reports to release credits for faulty cylinders
  • Addressing any issues with delayed or lost cylinders in the supply chain.
  • Liaising and communicating with suppliers to deal with any issues that may arise during the supply chain
  • Creating delivery and collection notes
  • Supporting the team throughout the process


The candidate:


  • You will be results focussed with excellent time management skills
  • Strong IT skills and it is essential to have knowledge of SAP
  • Good numeracy skills
  • Excellent communication skills – you will be communicating to Customer Agents through to the Sales team
  • Ability to manage responsibility as this role will see you identifying and processing errors.


This is a very exciting opportunity to work for a globally recognised company. The contract is originally for 12 months, but if successful there is potential for this to be extended.


Interviews are taking place immediately! Therefore if you are interested then contact us today!

Tags: Customer Service Investigation Analyst / Crewe / £9.01 - £9.50  /Fixed Term Contract / Commercial.


Agent's Name Samantha Davies
Agent's phone

Apply for this role

  • Please be aware that this form collects your personal information. Take a look at our privacy policy for full details on how we protect and manage your data. By clicking submit you consent to having your data collected. 

  • Drop files here or
    Accepted file types: doc, docx, pdf.