Customer Service/Customer Account Executive

Job Code 1046/4MD
Job Title Customer Service/Customer Account Executive
Location Crewe
Salary £20,000 - £23,000 Dep On Exp
Type of contract Permanent
Job Description

Do you want to work for a great boss in a great business in a rewarding role?  Please read on!

Working for a long established Crewe based business the benefits of this Customer Service vacancy are:

  • 33 days holiday per year (including 4 bank holidays).
  • Generous pension contributions from the business and life assurance.
  • On site free parking.
  • Canteen and kitchen facilities.
  • Working in a friendly team within a small open plan office.
  • A privately owned business that is growing steadily, currently employs approximately 150 staff across the production side and the offices .

The type of person and experience they are looking for:

  • A professional Candidate with an excellent telephone manner.
  • Account Servicing experience.
  • Experience of SAP or a similar system for inputting and tracking orders.
  • This role requires extreme accuracy and high attention to detail.
  • A proactive attitude.
  • A strong work ethic, good values and hard working.
  • Experience of liaising with different departments to progress and track orders to be able to update your Client.
  • Managing your own portfolio of Clients from start to finish.

More about the role:

  • This is not in a large call centre with high volumes of calls.
  • This is a process orientated and methodical type of role, not telephone based, which will be a small part of the overall position.
  • Working in a highly regulated industry so attention to detail is imperative.
  • Some tasks can be quite lengthy and repetitive, however, the role is also varied and interesting.

Salary £20-£23K D.O.E.

Hours Monday to Friday 37.5 hours per week.


Tags: Customer Service/Customer Account Executive / Crewe / £20000 - £25000  /Permanent / Commercial.


Agent's Name Melony Dixon
Agent's phone

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