Customer Service Agents

Job Code LM0113
Job Title Customer Service Agents
Location Stoke-on-Trent
Salary £17,000-£19,000
Type of contract Permanent
Job Description

We are currently recruiting for 5 full-time customer service agents for our prestigious client based in Stoke, you will be working within their existing customer service team. The position offers an energetic and friendly environment, they will provide full training so previous call centre experience is not required!

What will you be doing?

Handling a mixture of inbound and outbound calls
Providing excellent customer service at all times
Working in a fast-paced environment
Problem solving
Administrative duties as and when required

What are we looking for?

Ability to build rapport and show empathy
Good listening skills
Excellent written and verbal communication
Computer literate

The benefits

Good location – close to train station
Free onsite parking
Employee awards and incentives
Excellent career prospects

 

Hours of work - Full time, shifts between 8am and 7pm - Monday to Friday - 7.5 hours per day. 1 in 4 Saturdays 8.30am-1pm

Salary - £17,000-£19,000 per annum

Due to a high number of applicants we will contact only shortlisted candidates

Tags: Customer Service Agents / Stoke-on-Trent / Up to £20000  /Permanent / Commercial.

 

Agent's Name Liz Moore
Agent's phone
01270629090

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