Customer Service Adviser

Job Code J317-CP
Job Title Customer Service Adviser
Location Holmes Chapel
Salary £9.00 - £10.00 Per Hour
Type of contract Temporary/Permanent
Job Description

Our client is looking for a new member of their small and friendly customer service team to support their growing e-commerce and distribution business.

Contract: Temp to Perm

Salary: £9.00 – 10.00 per hour dependent on experience

Hours of Work: Monday to Friday 8.30am – 5.30pm

Holiday: Standard

Range of Responsibilities

  • Taking incoming calls from customers or suppliers
  • Dealing with inbound queries from calls or email
  • Logging queries on the company software and following up to ensure the query is seen through to completion
  • Changing orders from customers
  • Updating customers on stock issues

Skills Required

  • Previous experience in an office-based customer service
  • Good knowledge of IT and Microsoft packages
  • Confident and professional telephone manner
  • Ability to deal with customers with problems in a calm and efficient manner
  • Attention to detail and ability to work in a methodical manner
  • Pro-active and hard working

If you feel you have the appropriate experience and characteristics, please don’t hesitate to contact Claire or Nicky on 01270 629090 or email claire@meadowbankassociates.co.uk

As a recruitment specialist with extensive local experience, we work closely with each Client and Candidate to understand each of their personal requirements. Should this position not fit your criteria as a Candidate, but you are seeking a new opportunity, please do not hesitate to get in touch for a thorough and confidential discussion on your experience and the types of role you are looking for.

Tags: Customer Service Adviser / Holmes Chapel / £9.01 - £9.50  /Temporary/Permanent / Commercial.

 

Agent's Name Nicola Spurrier
Agent's phone
01270629090

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