Customer Service Admin/Order Dispatcher

Job Code KD/J182
Job Title Customer Service Admin/Order Dispatcher
Location Nantwich
Salary £17076.80
Type of contract Permanent
Job Description

Working within a busy e-commerce office you will be responsible for dealing with customer orders, picking the required item from stock and packing ready for dispatch.  You will deal with customer queries and sales by either telephone or email.  Reporting directly to the Ecommerce Manager you will also be involved in general administration duties.

 

Key duties:

  • Processing customer order
  • Picking and packing orders ready for dispatch
  • Stock management
  • Answering customer queries and dealing with sales – telephone and email
  • General administration duties

 

Key skills and experience required:

  • Confident and professional telephone manner
  • Team player
  • Ability to work on own initiative
  • Highly motivated
  • Ability to problem solve and multitask
  • Strong computer skills

 

Hours of work: 40 hours/week Monday – Friday, between 8.00am and 5.30pm (to be agreed)

Holidays: 20 days + bank holidays

Tags: Customer Service Admin/Order Dispatcher / Nantwich / Up to £20000  /Permanent / Commercial.

 

Agent's Name Karen Dennis
Agent's phone
01270629090

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