Agent Support Co-ordinator

Job Code 434/16
Job Title Agent Support Co-ordinator
Location Crewe
Salary £8.97ph
Type of contract Fixed Term Contract
Job Description


This vacancy is within our Agent Support Team, which offer telephone based support to over 300 agents selling our products across the UK and Ireland.


The Agent Support Team are involved in all aspects of an ‘Agents’ business. This can be a variety of technical assistance with their mobile delivery tool application, helping them manage their orders in their online ‘portal’ as well as Asset, Commission and Stock Tracking issues.


  • The successful candidate will need to be technically minded and comfortable explaining difficult concepts over the phone
  • The candidate will also need to show the ability to take ownership and responsibility of an issue from start to finish
  • Must be an active listener and able to communicate effectively to internal/external persons
  • Strong understanding of Standard T. Packages i.e. Office/Excel/Word
  • Issue diagnosis
  • Next issue avoidance
  • Relationship management

Tags: Agent Support Co-ordinator / Crewe / £8.51 - £9.00  /Fixed Term Contract / Commercial.


Agent's Name Aaron Green
Agent's phone

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