Account Manager (Field and Office based)

Job Code KD/J319
Job Title Account Manager (Field and Office based)
Location Sandbach
Salary £25,000 + uncapped commission
Type of contract Permanent
Job Description

Due to a period of strong growth my client is recruiting for this brand new role as Account Manager (Field and Office) to join their busy team.

 

Key responsibilities will include:

  • Visiting client sites to ensure high level of customer satisfaction – upselling where appropriate
  • Maintaining and improving customer service, creating engaged customers and facilitating organic growth
  • Taking ownership of customer issues ensuring problems are resolved
  • Keep accurate records, documenting customer service actions and discussions
  • Analyse statistics and provide accurate reports for the Directors
  • Wherever possible ensure that customer contracts are renewed with additional sales
  • Keep ahead of industry developments, applying best practice to areas of improvement

 

Key skills and experience required:

  • Strong customer service/account management experience is essential
  • Experience in cross/up selling to existing customer required
  • Strong PC skills
  • Confident communicator – excellent written and verbal English skills – both face to face and on the telephone
  • Good working knowledge of management methods and techniques

 

Hours of work: Monday – Friday 8.00am – 5.00pm (1 hour lunch)

Holidays; 20 days + bank holidays

Free lunch on a Friday!

Car/car allowance or mileage paid

Uncapped commission scheme

Tags: Account Manager (Field and Office based) / Sandbach / £30001 - £35000  /Permanent / Commercial.

 

Agent's Name Karen Dennis
Agent's phone
01270629090

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