My Crewe-based client is looking for 2 Customer Service Representatives to join their growing organisation offering Business Telecommunication Solutions. The office is close to Crewe Train Station (4-5 min walk) so commuting from out of the area is a viable option. Working hours – Monday to Thursday 9am – 5.30pm and Friday 9am – 3pm No weekend work! Starting salary of £22,000 increasing to £24,000 after successful completion of probation (approx. 6 months). The Role: Manning a busy customer service desk supporting existing client base. Listening to the client’s queries/ problems and finding solutions Dealing efficiently with stakeholders (internal and …
Customer Service Coordinator
HYBRID WORKING CONSIDERED PREMIUM PAID FOR FLUENT GERMAN LANGUAGE SKILLS As Customer Service Coordinator, you will be front-line in maintaining and delivering an excellent service for the company, promoting and sharing best practice across all areas. Key duties and responsibilities The receipt, vetting and end to end processing of customer orders to ensure all requirements are satisfied including checking full information is provided and prices are verified. To control the order process in accordance with company policies and legal obligations, including the maintenance of accurate records of all aspects of the process. To develop and maintain good working …
Sales Order Processor and Customer Service
Customer Experience is at the heart of everything my client does – if you’d like to be a part of this please get in touch! Reporting directly to the Customer Service Manager, you will ensure customers receive a first-class customer service experience. Key responsibilities will include: Receiving and processing sales order, credits and returns, filing documentation for compliance Liaising with customers regarding production, logistics and supply functions Supporting the area sales managers and sales function Handling incoming calls, general enquires and managing the central inbox Developing product knowledge Receiving and processing sales orders, credits and returns Processing import/export …